Our business advisors are available to discuss your requirements and recommend the right solution for your company. Enjoy a friendly, no-obligation discussion.
Customer Relationship Team
At Sogetel Business, the most important thing is our customer relationships—and their success
We’re here to give you peace of mind, every step of the way. From seamlessly connecting your equipment to delivering friendly, responsive, and reliable support, we’re focused on your satisfaction. Every day, we work to provide you with the best connection possible. And we’re always just a call away, ready to help, because building trust matters to us.
Think of us as your very own Customer Relationship Team—attentive, proactive, and always exploring the latest technologies to make your life easier.
Simple, agile organizational structure
Call center located in Québec
Fast, efficient follow-ups
Advanced technology expertise
Customer Relationship Team
Our people make the difference
Driven, knowledgeable, and always ready to help, our team is committed to delivering more than just support—we’re here to build trust and provide solutions that truly work for you.
Our business advisors
Our business advisors listen to your needs and guide you toward the perfect solutions for your company.
Our customer service agents
As your first point of contact, our customer service agents answer your questions, guide you based on your needs, and ensure your complete satisfaction.
Our project managers
From planning to supervision, our project managers optimize every step to ensure an efficient deployment that meets your expectations.
Our technology specialists
Our tech experts analyze, recommend, and implement innovative solutions to keep you connected. Always.
Our installation technicians
Our installation technicians handle setup, configuration, and maintenance for all deployed equipment at your location.
Our technical support agents
Our technical support agents quickly diagnose connectivity and equipment issues, providing tailored solutions to keep you running smoothly.
OUR CARE
OUR CARE OUR CARE OUR CARE-
BUILDING CONNECTIONS
Every project starts with a conversation. We take the time to assess your needs and recommend the best technology solution for your business.
- Needs assessment
- On-site visits
- Technological analysis
- Tailored solution proposals
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IMPLEMENTION SOLUTIONS
When it’s time to roll out your new solution, our team is by your side at every key stage, ensuring everything is implemented without a hitch.
- Project management
- Implementation
- Service activation
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STAYING CLOSE
Our commitment doesn’t stop after setup. We’re always here to answer questions, make adjustments, and ensure you get the most out of your new Sogetel services.
- Performance follow-up
- Training for your team
- 24/7 emergency hotline
Our business advisors are available to discuss your requirements and recommend the right solution for your company. Enjoy a friendly, no-obligation discussion.