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A Scalable Cloud Telephony Service That Adapts to Your Growth
Manage your communications better with our next generation hosted telephony service on a Cisco/BroadSoft platform.
No more worrying about keeping your system up to date or investing thousands of dollars to purchase a telephone system! Sogetel offers you efficient and reliable solutions.
Choose a Plan That Meets All Your Needs
IP Telephony Plan for SME
Includes
- 25+ telephony functions included
- 1 DID / user
- 2 Additional DIDs for the business
- Unlimited simultaneous incoming and outgoing calls
- Canada and United States long distance calls *
- 1 Automated reception menu
- Management portal
- Personal voice mailbox with message reception by email
- Fax reception by email
- Softphone (office, mobile or tablet)
starting from
18,95$ /month
Business IP Telephony Plan
Includes
- 40+ telephony functions included
- 1 DID / user
- 5 Additional DIDs for the business
- Unlimited simultaneous incoming and outgoing calls
- Canada and United States long distance calls *
- 1 Automated reception menu
- Management portal
- Personal voice mailbox with message reception by email
- Fax reception by email
- 2 automated reception menus
- 1 Alert group
- 2 Call groups
- Softphone (office, mobile and tablet)
starting from
23,95$ /month
Specialized IP Telephony Plan
Includes
- 50+ telephony functions included
- 5 Additional DIDs for the business
- Personal voice mailbox with message reception by email
- Management portal
- 1 Automated reception menu
- 1 DID / user
- Fax reception by email
- Unlimited simultaneous incoming and outgoing calls
- Canada and United States long distance calls *
- Customizable automated reception with several menus
- Multiple alert groups
- Multiple call groups
- Call recording **
- Call centre features **
- Audio conference bridge **
- Softphone (office, mobile and tablet)
starting from
28,95$ /month
The prices mentioned above are available with a 5-year contract.
** With the exception of Alaska, Hawaii, and all overseas US territories, such as Puerto Rico. Does not include 900 calls, collect calls, calling cards, calls made from a toll-free number subscribed by the customer and those billed to a third number. For the compilation of minutes, all calls will be rounded up to the next minute.
** Reduced flat rate per user for the addition of the option
All our packages include: (TV), All our plans include: (mobility, Internet)
Calls
Unlimited simultaneous incoming and outgoing calls and long distance calls to Canada and the United States*.
Management
Management portal for hosted telephony.
User
1 softphone and a personal voice mailbox with message reception by email, per user.
Compare plans
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Basic 911
In basic 911 (or VoIP 911), a 911 emergency call made from a Sogetel hosted telephony set is routed to a third-party emergency call centre, which automatically or manually routes the call to the nearest emergency call centre. The user of the hosted telephony service is responsible for maintaining up-to-date information on the physical location (civic address) of the telephone set.
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Enhanced 911 (E911)
In enhanced 911 (traditional 911 or E911), 911 emergency calls made from a Sogetel hosted telephone set are routed directly to the emergency call centre closest to the physical location of the device.
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Caller ID and Name Display
Presentation of the caller name and ID on the hosted telephone set.
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Call Waiting
Allows to answer a call when you are already on another call.
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Caller ID Blocking
Allows to hide your number from the recipient of the call.
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Personal Voicemail
Personal voicemail allows the caller to leave a message if there is no answer on your telephone set. Messages can be listened to from your extension and/or received by email.
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Speed Dial with 8 Numbers
Allows to program 8 phone numbers for speed dialing.
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Automatic Dialling of Last Caller
Allows to automatically make a call to the last number dialed.
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3-Way Conference
Allows to add a second party when you are already on a call with someone, to create a 3 party conference.
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Call Park
The call park feature allows to put a call on hold by automatically associating a 4-digit number (code) to the call on hold. This code can be dial ed by any user in the company to retrieve the call.
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Alert Group
An alert group (or paging function) allows a user to communicate on the loudspeakers of telephones and/or paging equipment connected to loudspeakers.
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Call Group
Allows a group of users to receive a call. The call group also offers call forwarding and voicemail functionality.
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Call Log
Allows viewing of incoming and outgoing call reports for users, call groups or automated receptions.
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Music on Hold
Allows to play music for calls on hold. You can provide a file or choose a music channel offered by the system.
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Music on Hold External Source
Allows to add an external music on hold module, to connect your own audio source.
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Do Not Disturb
Send calls to your voicemail service (if configured) when you cannot take a call, otherwise the caller hears a dial tone.
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Name and Caller ID
Allows to configure the name and number of the ID you want to display to your recipients when you call them.
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Management Portal
The management portal allows to access your hosted telephony system and intuitively manage the functionalities of your users.
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Automated Reception
Automated reception allows to configure an IVR (Interactive Voice Response) according to the company’s business hours. Using a welcome message, it will guide the caller to the desired service through a menu of choices adapted to the company’s needs.
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Fax Reception by Email
This service allows to receive faxes by email.
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Selective Call Rejection
Selective call rejection allows to block calls when certain criteria are met. Criteria that can be programmed are a phone number, anonymous phone, time of day, day of the week or a holiday/vacation schedule.
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Call Forwarding Out of Service
To ensure business continuity, automatically forward incoming calls to a different phone number when a phone is out of service.
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Call Forwarding on No Answer
Automatically forward calls to a different phone number when a phone is not answered after a certain number of rings.
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Call Forwarding on Busy
Automatically forward calls to a different phone number when your phone is busy.
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Call Forwarding Systematic
Automatically forward all calls to a different phone number.
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Company Directory [
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Softphone
A softphone allows you to receive and make calls on a mobile device (iOS or Android) or a computer (Windows or MacOS). This also allows to control certain user functions and view the availability of other users (busy lights).
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Call Transfer
Allows to transfer a call immediately to another set (blind transfer) or communicate before (assisted transfer) with the person who receives the transfer.
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Busy Indicator
Allows to know the availability of other users before reaching them and distinguish whether they are already on a call or are receiving a call. The busy lights are configured on the management portal by the user (or administrator) and automatically assigned to the keys of the phone device.
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Group Voicemail
Group voicemail allows the caller to leave a message if there is no answer on a caller group. Messages can be received by email.
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Push to Talk
Make and receive calls that are answered automatically. Control which callers can reach you this way.
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Alternate Numbers
Allows to have multiple phone numbers associated with your user.
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Outgoing Call Plan
Allows to limit the destination of outgoing calls from your company according to users.
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Group Call Pickup
A call pickup group allows any member of the group to take a call from their extension without having to dial the extension.
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Direct Call Pickup
Direct call pickup allows you to take a call intended for another user directly from your extension.
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Call Transfer Reminder
Allows to program a call back to the phone set that is sending a blind transfer call if the respondent does not answer after a certain number of rings.
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Call Forwarding Selective
Automatically forward incoming calls to a different phone number with pre-defined criteria such as caller phone number, time of day or day of the week.
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Sonnerie distincte
Permet de sélectionner une sonnerie distincte pour les appels entrants de votre téléphone, basée sur des critères tels que le numéro de téléphone, l'heure du jour, le jour de la semaine ou un horaire de congé.
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Find Me / Follow Me
With simultaneous or sequential personal ringing, an incoming call can make several devices ring (mobile phone, extension, other number) based on criteria, such as the caller’s phone number, time of day or day of the week. An answer confirmation on a number allows the call to be directed to the user’s voicemail, and not the device’s voicemail, in the event of no answer.
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Shared Call Appearance (SCA)
View call identity/device profiles or lines assigned to you.
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Speed Dial with 100 Numbers
Allows to program 100 phone numbers for speed dialing.
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Multiple User Conference (More Than 3)
Allows to add up to 14 parties when you are already on a call with someone, to create a conference of up to 15 parties.
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Call Park With Busy Indicator Light
Allows viewing with a busy indicator light on the telephone device if a call is on hold in call park.
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Custom Call Back Ringtone
Allows to customize the ringtone.
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Enhanced Outgoing Call Plan
Adds functionality to the outgoing call plan, such as creating custom access codes that can be used to allow certain types of outgoing calls. For example, dial #888 to allow long distance calls to a destination other than Canada/USA.
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Direct Call Pickup with Barge-In
Direct call acceptance with barge-in allows to enter a call in progress with another user directly from your extension, which automatically creates a 3-way conference between the parties.
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Little extras
Little extras
Upgrade your hosted IP telephony plan with little extras!
Additional DID
3$
/month
Add Direct Inward Dialing (DID) numbers for users who need to be reached without going through the main business number.
Monthly charges per number.
North America Toll-Free Number
5$
/month
Add a toll-free number. Rate of $0.03 / minute per call.
Monthly charges per number.
Call recording
14,95$
/month
Records all calls associated with a user. Calls are stored for a period of 720 days and can be downloaded from a management portal.
Monthly charges per number.
Call Center Features
10$
/month
Add call center features to your hosted telephony with waiting lines that distribute calls to your agents.
Monthly fees starting at $10 per agent.
Conference Bridge
45$
/month
Get an audio conference bridge for 10 parties. Possibility of hosting up to 40 contacts (additional fees apply).
Questions?
Find answers to the most frequently asked questions about our Hosted IP Telephony service.
